Technology Troubleshooting
iPad Help
School iPad Troubleshooting
- First Try
- No Internet Connection
- Safari Issues
- Update iPad
- Contact the School
- Important Notice 3/20
- YouTube
- Installing New Apps
- iPad Troubleshooting
First Try
No Internet Connection
First: Make sure you have connected to the internet.
If you are connected: Forget the Network, them add your Wi-Fi again.
Safari Issues
Sometimes the internet betrays us. Lets try some simple fixes: Fix Safari Issues.
Update iPad
The iPad needs to be updated to work properly. It should be 13.3.1. How to update the iPad.
Contact the School
If you continue to have difficulties on a school iPad, you will need to contact your student’s teacher or the front office.
You will need to provide your student’s name and the DEVICE NAME. How to find the device name.
Please provide us with your student’s name, a phone number we can contact you at if necessary, and a detailed description of the problem.
We will do our best to get back to you as soon as possible. Due to limited staffing at the school and a large number of technology issues, it may take longer to get back to your than we would like. We greatly appreciate your patience as we move forward in this uncharted territory.
Important Notice 3/20
We apologize for any inconvenience this may be causing with regard to schoolwork. The district is tirelessly working on a fix for all school iPads and devices. We understand the frustration and are incredibly grateful for your patience in this matter.
Due to the number of district devices out, it is taking a while for the devices to receive the needed updates.
The following are suggestions to troubleshoot possible issues:
- Please make sure the device is connected to your Wi-Fi at all times and the case is left open.
- If you have access on other devices, the programs are available online.
- If you are still experiencing issues by Monday, please email your teacher and make them aware of the situation.
If you haven't checked out a device, and would still like to, please contact your teacher to make an appointment to check one out.
YouTube
Installing New Apps
iPad Troubleshooting
iPad Tips & Tricks
- How to: Split Screen
- How to: Screen Record
- iPad Guide
- Pages Guide
- Keynote Guide
- iMovie Guide
- Garageband Guide
- Assistive Touch/Dot
- Multitasking/Split Screen
How to: Split Screen
How to: Screen Record
iPad Guide
Pages Guide
Keynote Guide
iMovie Guide
Garageband Guide
Assistive Touch/Dot
Multitasking/Split Screen
Canvas Help
iPad Help
- Signing In
- Check for Assignments
- File Turn In
- Sound Turn in
- Screenshot Turn In
- URL Turn In
- Video Turn In
- Can't Submit
- Email in Canvas
- Canvas Parent Access
Signing In
Check for Assignments
File Turn In
Sound Turn in
Screenshot Turn In
URL Turn In
Video Turn In
There are several ways to turn in a video in Canvas on an iPad.
1)The video can be recording while in Canvas.
How to turn in a Video Recorded in Canvas.
2) The video can be recorded in another program such as iMovie, the Camera app, or a screen recording.
How to turn in a Video in Canvas on an iPad
Can't Submit
Email in Canvas
Canvas Parent Access
Browser Help
- Signing In
- Check for Assignments
- File Turn In
- Sound Turn in
- How to Take a Screenshot
- Screenshot Turn In
- URL Turn In
- Video Turn In
- Email in Canvas
- Canvas Parent Access
Signing In
Go to: Davis School District Canvas Login
Click on Login as DSD STUDENT OR EMPLOYEE
Enter DSD Email and password, contact your teacher or the front office if you forgot it.
Check for Assignments
File Turn In
Sound Turn in
How to Take a Screenshot
Screenshot Turn In
URL Turn In
Video Turn In
There are several ways to turn in a video in Canvas through a Browser.
The video can be recording while in Canvas or through another program.
How to turn in a Video through a Browser
Email in Canvas
Canvas Parent Access
Office 365 Help
Logging In
Student Microsoft Office 365 Login
http://login.microsoftonline.com
Sign in: username@go.dsdmail.net
Example: 20jdoe@go.dsdmail.net
Sending Email
Excel Help
OneDrive Help
OneNote
PowerPoint Help
Teams Help
Word Help
Clever
McGraw Hill
iPad
If you are having issues with McGraw Hill please try the following.
Safari iPad Fixes.
PC
How to Turn in Assignments
Computer Science Help
CodeSpark
Signing In
Code Spark is used in the lower grades in Mrs. Roche's Computer Science Class.
Usually CodeSpark asks that parents purchase the app. This allows the schools to use the app for free. Due to current worldwide circumstances CodeSpark is waving this restriction.
Each class has a code, you will need to email Mrs. Roche your student's name and classroom teacher. The code will only last for 48 hours, but once your student is in, they should be able to stay in for at least a month.
If you are on an Apple device, make sure your student is in the school setting (the school icon in upper left hand corner), then press “student” button, the “use classroom code” (our district doesn’t do the program with Clever). Enter the code you have received from Mrs. Roche. Tutorial
If your student is on a desktop, go to CodeSpark.com/play. Then click the school setting (school icon in the upper left hand corner), then “Student”, then “Enter classroom code”. Enter the code you have received from Mrs. Roche. Tutorial
Code.org
Signing In
Go to Code.org
The district has already created a Code.org account for you.
Click "Sign in". Then click "Continue with Microsoft" Enter your DISTRICT email and password.
You MUST use the Microsoft option. It will not recognize your email and password otherwise.
Tynker
Signing In
Go to Tynker
The district has already created a Tynker account for you.
Click "Sign in". Then click "Student". Click the small blue Microsoft Logo. Enter your DISTRICT email and password.
You MUST use the Microsoft option. It will not recognize your email and password otherwise.
Minecraft Education Edition
Installation
Davis School District has purchased a license for every student in the district.
Minecraft Education Edition MUST be installed. It can be installed on a PC, Mac, or iPad.
It will NOT work on a phone.
To download Minecraft Education Edition please visit Minecraft Education Edition Support.